Cancellation & Refund Policy :

1. No Cancellation is allowed once Tickets are being purchased thus possibility of refund arises under any circumstances.
2. KHASI HILLS WILDLIFE DIVISION (DBA: MEGHALAYA STATE ZOO UMTREW) reserves the right to Cancel any Ticket instantly without any prior notice and without giving any explanation.
3. Reservation may be cancelled in acute administrative requirement. No cancellation charge will be deducted in such case and full amount will be refunded to the source of the payment made at the time of purchasing the ticket within a stipulated time according to the rules and regulations of the acquiring bank.